- Connect with us Mon - Sun 08:00 Call Us – (254) 7 40202010 (254) 719817051)
4.9 Based on 300+ Served Clients
Our FAQ page is here to make your salon, spa, and massage experience smooth and stress-free. We’ve answered everything you need to know before booking your next beauty or wellness session.
We offer a full range of beauty and wellness services including hair styling, braiding, dreadlocks, facials, manicures, pedicures, massages, body scrubs, and spa treatments. We also provide bridal and special event packages tailored for the Kenyan market.
We accept both! However, due to busy schedules, especially over weekends and end-month, we recommend booking in advance to avoid waiting.
For regular services, booking a day or two in advance is enough. For bridal packages or special treatments, we suggest at least 1–2 weeks ahead.
Our prices start from as low as KSh 500 for basic services like nail polish application, up to KSh 8,000+ for luxury spa packages. You can view our full price list on our website.
Absolutely! We accept M-Pesa, bank transfers, cash, and card payments. Pay conveniently using our till or paybill number.
Yes. Our loyalty card gives you a free treatment after every 5 visits. We also run special offers during holidays like Jamhuri Day, Valentine’s, and Christmas.
Yes. We stock high-quality products designed for African hair textures and melanin-rich skin, including organic options for sensitive skin.
Yes, if they are available at your preferred time. Many clients in Nairobi request their favourite stylist, so booking early is advised.
Yes. We have protective styling, deep conditioning, and hair repair treatments specifically for natural hair care.
You can call, WhatsApp, or book online through our website. We also confirm all bookings with an SMS or WhatsApp reminder.
We allow a 15-minute grace period, but if you’re running late due to Nairobi traffic, please call us so we can adjust your schedule.
Yes, for high-demand services like bridal packages or group spa bookings, we require a small deposit via M-Pesa to secure your spot.
Yes. All tools are sterilized after every use, and towels are freshly laundered. We also follow strict hygiene standards to ensure your safety.
Yes, we offer pregnancy-safe massages done by trained therapists, using gentle techniques suitable for expectant mothers.
Yes, we use hypoallergenic products on request and perform a patch test before certain treatments.
Yes. Many couples and friends in Nairobi book spa days together. We can customize packages for birthdays, bridal showers, or anniversary treats.
Yes, we offer mobile spa and salon services within Nairobi and surrounding areas at an extra charge for transport.
Yes. We stock genuine salon-grade products including oils, scrubs, hair treatments, and skincare products you can take home.
